Measuring the Business Value of Information Technology: Practical Strategies for IT & Business Managers | Improve ROI & Decision Making
Measuring the Business Value of Information Technology: Practical Strategies for IT & Business Managers | Improve ROI & Decision Making

Measuring the Business Value of Information Technology: Practical Strategies for IT & Business Managers | Improve ROI & Decision Making" (如果原始标题是中文,翻译优化后为:) "How to Measure IT Business Value: Practical Strategies for IT & Business Managers | Boost Efficiency & ROI in Tech Investments

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Description

Measuring the Business Value of Information Technology Practical Strategies for IT and Business Managers by David Sward Access purchased book content Sign up to receive news about this book Sample Chapter In today's fast moving competitive business environment, companies increasingly demand that IT investments demonstrate business value through measurable results. David Sward directly addresses this challenge in his book Measuring the Business Value of Information Technology. Intended for IT professionals and consultants as well as business managers, this book covers one of the most important strategies any company can establish to help manage IT in the coming years. Namely, the creation of an IT Business Value Program to execute systematic customer focused approaches to determine the business value for any IT investment an organization may make. Expanding on concepts offered in Martin Curley's Managing IT for Business Value, and linking business value programs with CMF frameworks, Sward explains how business value programs are established; measured; maintained; and governed; providing a blueprint for evaluating IT investments and equipping the reader with the tools required for success. Measuring the Business Value of Information Technology is a rich collection of methodology, processes, metrics, supported with examples from IT @ Intel and other IT organizations. Based on financial concepts and drawing on his background as a Human Factors Engineer, Sward makes the case that the process of establishing and running a business value program can ultimately create a new mindset for IT professionals. While Sward recognizes this will not happen overnight, he believes it serves to instill a belief that an organization can and will create a competitive advantage and increase shareholder value not by just deploying information technology, but by deploying the right information technology by linking IT to corporate objectives and focusing all efforts on the requirements of th

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I read this book for a graduate level Accounting Information Systems course at my University. I think this book is best suited for the manager/professional who has no idea about starting a large-scale IT project. Sward outlines all of the steps necessary to roll out an IT project from start to finish while taking care to make it possible to value this project once implemented. He includes many examples from Intel in support of his suggestions, and also a health-care implementation in the appendix. His writing style is more conversational than a textbook, but it is laid out well enough to be used as a reference guide too.I should note that his valuation system seems to be more for the purpose of measuring value internally, not for external comparison amongst several companies. Currently, GAAP standards are lacking in appropriately giving value to intangible assets, such as large IT projects. Swards valuation ideas are a good start, but would need some tweaking to be used for a national standard. Parts of the valuation method allow the company to choose its own measures. This is what prevents it from use externally, but also what makes it such a strong measure for internal use.I wish he had included more examples from additional industries etc. Considering the book was put out by Intel Press, written by an Intel employee, and uses Intel as its primary example... the book at times felt like Intel propaganda. Nevertheless, the Intel examples are better than no examples. There were also a few editing errors in the text.For the seasoned professional, this book would serve as a good reference but lacks in advice for someone already well versed in IT implementations. Still, I think it would be a good read for anyone with a general interest in starting medium/large IT projects.

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